Book a Discovery Call
Are you a Founder, CEO, or early stage startup looking to improve customer retention, streamline operations, or make a real impact on customer experience?
As a fractional CXO/COO, I specialize in designing strategies that drive customer loyalty and operational efficiency without the overhead of a full-time executive. Whether you’re facing high churn, operational bottlenecks, or need an experienced hand to guide growth, let’s connect to discuss how my expertise can support your goals.
Book a call to explore practical solutions tailored to your business’s unique needs.
Initial Contact and Discovery Call
The discovery call is an opportunity to discuss your business’s customer experience and operational goals. We’ll cover your key challenges and identify actionable steps to drive growth, efficiency, and lasting customer loyalty.
Proposal and Scope Definition
The Proposal and Scope Definition step outlines a customized plan based on our discovery call, detailing specific strategies. This proposal includes a clear scope of work, deliverables, timelines, and goals to ensure alignment and set the foundation for impactful results.
Initial Assessment and Action Plan
This involves a deep dive into your current operational processes to identify key opportunities for improvement. Based on this assessment, I’ll provide a targeted action plan with prioritized steps to drive measurable enhancements in customer retention, satisfaction, and operational efficiency.
